If you have had a Telehealth consultation with Dr Raphael Chan at Youthscope Consulting, you are able to access the online booking system below.
If you have only ever seen Raphael in his previous Sydney practice and have never had a consultation through Youthscope Consulting, please contact us to discuss.
1. Correct time zone. Ensure your time zone is set correctly. If you are not in South Australia, you must change the displayed time zone from "Adelaide" to your own location before choosing an appointment time.
2. Payment details. We ask for your credit card or PayPal details, but you will not be charged anything at the time of booking. The stored details will allow quick processing of payment when your consultation finishes. We also use them to charge a no-show or late cancellation fee.
Please note: Concessional patients who are "bulk billed" are also required to enter payment details because a no-show or late cancellation fee may still apply.
3. Please book one appointment only. If you would like multiple or regular appointments, please discuss this with Raphael at your consultation.
4. Standard appointment. A standard appointment is a 30-minute consultation. If you require a longer appointment, please contact us to discuss.
5. If your booking is successful, you will receive a confirmation email within 5-10 minutes. If you do not receive the confirmation, please contact us directly to check that the appointment has been made.
6. You can cancel or reschedule your appointment online up until 24 hours before your original appointment time. Your confirmation email contains a link that allows you to do this.
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